How does a guest get the door code without meeting anyone?

The code goes out with the arrival instructions once the guest completes check-in. You do not wait at the door or send a message by hand.

The code can be sent only after check-in, so the guest submits their details first. That is a natural incentive to fill the form in on time.

If you use a keypad lock or a key box, you set the room's code once and it is sent to the guest with the instructions.

How Ovilo handles it

Ovilo sends the door code and arrival instructions once the guest completes check-in.

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Updated 11 October 2026

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