How does a guest get the door code without meeting anyone?
The code is sent automatically when the guest completes check-in and is valid from the arrival hour until departure. You do not wait at the door or send a message by hand.
The code can be sent only after check-in, so the guest submits their details first. That is a natural incentive to fill the form in on time.
With a smart lock the code can be generated per stay; with an ordinary keypad the code is rotated periodically and the system sends the current one.
How Ovilo handles it
Ovilo sends the door code and arrival instructions after check-in by email, SMS or WhatsApp. The code is also shown on the guest's check-in page.
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