Do I need to issue an invoice to a Booking.com guest?

Yes, if the guest asks, and always for a company. Booking.com invoices you for its commission only, not the guest for the stay.

You provide the accommodation service, so you issue the invoice for it, regardless of who collected the payment. Business travellers almost always ask.

The invoice must show the full amount the guest paid for the stay, not the amount after commission. The commission is your cost, not the guest's discount.

How Ovilo handles it

Ovilo prepares the invoice from the reservation: nights, extras, VAT. You pick the language, add company details and send it.

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Updated 8 September 2026

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